Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

EverHopeful

(384 posts)
3. Many years ago a friend and coworker had a heart attack
Sat Mar 23, 2024, 05:52 AM
Mar 2024

and we had AFLAC through our employer.

The poor woman was back at work and recovering from a heart attack and filing her AFLAC claim was like adding a part-time job to her busy, stressful day.

What I remember most was her needing to make multiple trips to multiple doctors' offices just to pick up paperwork to provide to AFLAC, and the doctors often charged her for the additional forms even though they wouldn't forward the forms directly to AFLAC.

After many months of running around and spending hours and hours on the phone she eventually got some money from them but I often wondered whether, if she'd added up the hours, days, and months she'd spent, if the amount would have even added up to minimum wage.

I hope you find that your work with them can help them help their customers.


Recommendations

1 members have recommended this reply (displayed in chronological order):

I have no advice. bamagal62 Mar 2024 #1
"WE HATE THAT DUCK!" SarahD Mar 2024 #2
Many years ago a friend and coworker had a heart attack EverHopeful Mar 2024 #3
thanks for the reply EverHopeful mdmc Mar 2024 #4
Thanks XanaDUer2 Mar 2024 #5
Latest Discussions»Support Forums»Career Help and Advice»AFLAC // Does anyone have...»Reply #3