Omaha Steve's Labor Group

Not only are pharmacies understaffed, they are not able to get necessary drugs in the store for the consumer. For the past 6 months, my monthly prescriptions are not in stock. I have to call around to multiple pharmacies to see if they have the drugs, then I have to call my doctor to tell him where to phone in the prescription. Since these medications are not transferable from one Walgreens to another, this exercise can prove fruitless. There is not enough staff to answer phones, so you are on hold or get disconnected repeatedly. Last month I had to call around for my medication. I found a pharmacy that had it, but by the time I reached my doctor's office the pharmacy had run out of the medication. The whole process had to be repeated. This has happened on weekends many times and no matter how I try to be proactive and handle the issue in advance, the challenge is proving to be hopeless

One Friday at 5 pm, I called my Walgreens only to find out the the entire staff at the pharmacy had walked out because they were understaffed. So people who needed the their medication on that day because they take certain prescriptions that cannot be filled until that very day, went without. I've had a good relationship with my pharmacist and truly believe that the staff is facing issues that need to be resolved by management ASAP. This is a stressful business and management needs to support it's workers and thereby support it's customers.