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Apple Users

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LaydeeBug

(10,291 posts)
Mon Dec 9, 2013, 11:02 AM Dec 2013

OK, so my Mom has my older mac (2nd generation aluminum) and the sound went out [View all]

a few weeks ago. The start up sound would still happen, but no audio.

Now it won't start at all. It says it's updating, is 0% finished, and not to turn it off.

She is an avid poster on another board and I fear this is depressing her. I have no idea what it is, or what to do.

Can anyone help?

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