Chronic Health Conditions Discussion and Support

I understand your concerns and would feel the same way. How tied to this person are you and can you switch to another practitioner if you want?

Maybe it's the times and disregard for seniors in general but this kind of treatment by staff is seen in other fields as well, business, accounting, banking, law, real estate. I saw it first hand with my aunt, uncle and mother. People's gender, age, race and social, marital and economic status are definitely factors when seeking services IMO.