Computer Help and Support

cilla4progress

(26,042 posts)

3. Fascinating because my Windows locked up yesterday

Tue Sep 19, 2023, 11:21 AM

Sep 2023

for 5 hours while I went online with MS online assist. First guy attributed the problem to a conflict with AVG and disabled it - telling me Windows Defender is sufficient antivirus protection, which I need to research.

2nd guy had me reinstall Windows 11.

Neither told me there was an update.

Very arrogant and problematic...I was in a mandatory training and couldn't access any document files.

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Asus win11 all locked up but it's on. [View all] Captain Zero Sep 2023 OP

pop... Hermit-The-Prog Sep 2023 #1

My low-tech brother used to lose his peripherals regularly with each update. Kind of pissed him off. usonian Sep 2023 #4

A similar tale of troubles going away... Hermit-The-Prog Sep 2023 #5

Reboot. TexasTowelie Sep 2023 #2

It's on but it won't reboot by any method Captain Zero Sep 2023 #7

Fascinating because my Windows locked up yesterday cilla4progress Sep 2023 #3

Windows Defender, which is built into Windows 10 & 11, is sufficient for 99% of users. Earth-shine Sep 2023 #6

Very helpful! cilla4progress Sep 2023 #8

Generally, Windows does warn the user about imminent updates. Earth-shine Sep 2023 #10

Thanks - very helpful! cilla4progress Sep 2023 #12

Chromium is not in itself dangerous. It's used by programs like MS-Edge that access the web. Earth-shine Sep 2023 #13

Thanks. cilla4progress Sep 2023 #14

I really don't think AVG has anything you need. Earth-shine Sep 2023 #15

Fabulous - cilla4progress Sep 2023 #16

Is there a battery you can remove? Nittersing Sep 2023 #9

Don't use Windoze. Use Linux. Wonder Why Sep 2023 #11

Something that worked on my Asus Transformer tablet. Susan Calvin Sep 2023 #17

Thanks for the ideas. What finally worked. Letting the battery run down and Captain Zero Sep 2023 #18