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Computer Help and Support

usonian

(15,094 posts)

3. If you have a computer, that will check your internet connectivity

Reply to elocs (Original post)

Sun Jun 11, 2023, 11:17 AM

Jun 2023

Connectivity is way more than your router. It’s very complex, starting with the network settings on your phone (like DNS, and so on) and the router and the ISP … But if the computer works, that tells you that the problem is in the phone.

If it was Apple, I’d say log back in to your account because Apple checks apps for being purchased or not. Don’t know about Google.

That’s it for now. One step at a time.

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Highlight:

Cell phone: makes, receives calls but no apps work. [View all] elocs Jun 2023 OP

You unplugged the router, but... hippywife Jun 2023 #1

Can you make a blood sacrifice? Effete Snob Jun 2023 #2

If you have a computer, that will check your internet connectivity usonian Jun 2023 #3

Yeah, the computer works just fine. elocs Jun 2023 #4

OK, your internet is fine. The problem is with the phone. usonian Jun 2023 #5

WiFi is shut off completely, still no internet even cellular. elocs Jun 2023 #6

Good move. With cellular data on, you should get internet. usonian Jun 2023 #7

I got the answer & it was simple. It was not the phone. elocs Jun 2023 #8