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Computer Help and Support

getagrip_already

(17,802 posts)

7. Were you logging in using a Microsoft login?

Reply to Grasswire2 (Original post)

Sat May 6, 2023, 02:25 PM

May 2023

Chances are you login using a Microsoft account since they make it difficult to use a local account only.

If so, go to live.com (it is an official Microsoft site) and choose recover your account.

It will walk you through resetting the account. Google it if you want to confirm it isn't a nasty site.

Is there a reason your family didn't ask you for your password?

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question -- how to access my laptop after family screwed up the sign-in [View all] Grasswire2 May 2023 OP

Windows or Mac ? what version of OS ? Tetrachloride May 2023 #1

windows Grasswire2 May 2023 #2

SystemRescue Earl_from_PA May 2023 #3

way over my pay grade, I fear Grasswire2 May 2023 #4

Their documentation is very good, and through. Earl_from_PA May 2023 #5

Make sure that the password really does not work. Earth-shine May 2023 #6

yes, it's the right password Grasswire2 May 2023 #9

Were you logging in using a Microsoft login? getagrip_already May 2023 #7

That's the answer I would give. Thanks. erronis May 2023 #11

well, I was really sick from an allergic reaction to contrast dye.. Grasswire2 May 2023 #14

Windows shouldn't lock out permanently by default Shermann May 2023 #8

one other problem is that I have forgotten my email password Grasswire2 May 2023 #10

What mail client are you using for email? If it's a web-based account, the password may be stored erronis May 2023 #12

Is there anything on the drive you need? ItsjustMe May 2023 #13

yes, alas Grasswire2 May 2023 #16

Some computers do come from the factory with the drive encrypted. ItsjustMe May 2023 #20

Not free but not expensive either canetoad May 2023 #15

Hmmmmm thanks! Grasswire2 May 2023 #17

I know that this is after the fact, and I do hope you do recover all from this device. It's a hard SWBTATTReg May 2023 #18

well, I was post-op surgery and recovering from allergic reaction to dye in scan Grasswire2 May 2023 #19

I wonder if they had canetoad May 2023 #21

I suspect that's it. Yes. nt Grasswire2 May 2023 #22

There are things you can do to get into your computer canetoad May 2023 #23

Yeah, Best intentions and all of that. Nothing wrong w/ that. YOU get well and better!! SWBTATTReg May 2023 #24

that allergic reaction to dye put me in rehab for two weeks. Ugh. nt Grasswire2 May 2023 #25