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Computer Help and Support

UTUSN

(77,024 posts)

5. *Morning AFTER* - Well, it just might have been my forgetting/using wrong PW -

Reply to Egnever (Reply #3)

Fri Sep 16, 2016, 10:46 AM

Sep 2016

This morning the bank people gave me a temporary PW for me to change the PW, and it worked. As I said, I didn't use the "Forgot PW" option because I was sure I was using the correct one, so went off on the wrong track of "Checking Browser" option.

Really, about three months ago the bank forced all of us to switch to more secure PWs, more complicated things harder to remember (yes, I note them down), and it complicated things for me.

I didn't try the malwarebytes this time. Thanks for all the help once again!1

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"Check Browser Compatibility" - error message from online banking. [View all] UTUSN Sep 2016 OP

sounds like the bank page is screwed up to me Egnever Sep 2016 #1

Yea, thanks about the bank's problem part. The homepage just went back to working a bit ago. UTUSN Sep 2016 #2

Ok that throws up more flags. Egnever Sep 2016 #3

*Morning AFTER* - Well, it just might have been my forgetting/using wrong PW - UTUSN Sep 2016 #5

Glad you got it sorted Egnever Sep 2016 #6

When my bank changed their software only Chrome would work for online banking csziggy Sep 2016 #4