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UTUSN

(72,709 posts)
3. I just (whups, cursor gone again) ran a quick scan with my anti-virus/Trend &
Thu Jun 16, 2016, 06:24 PM
Jun 2016

it found nothing ("Optimization excellent&quot . Is this malwarebytes something different? Thanks.

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This sounds like an infection Egnever Jun 2016 #1
I just (whups, cursor gone again) ran a quick scan with my anti-virus/Trend & UTUSN Jun 2016 #3
Yes it is very good at finding spyware adware Egnever Jun 2016 #7
That's possibly an issue with Flash. n/t PoliticAverse Jun 2016 #2
Sounds plausible to go with the Ancestry.com graphics. n/t UTUSN Jun 2016 #4
The problems seem to appear while using Firefox UTUSN Jun 2016 #5
If it is only in firefox you can reset it Egnever Jun 2016 #8
Well *that* messed me up - will have to do Homepage & everything all over again. UTUSN Jun 2016 #10
After the Firefox reset, the same problems continued. The only go-to I haven't tried yet is Restart. UTUSN Jun 2016 #11
Sorry Egnever Jun 2016 #13
Now about that problem. Egnever Jun 2016 #14
Thanks for your attention to this. Before I do that, here's the FULL error message: UTUSN Jun 2016 #15
Refreshing firefox like you did is close to the same as uninstalling Egnever Jun 2016 #17
O.K., am not running the malware deal. First of all, a popup said it might carry viruses (itself) UTUSN Jun 2016 #16
hmm that is very strange. Egnever Jun 2016 #18
Well, I'm back from Uninstalling ADOBE FLASH (haven't reinstalled it yet), and UTUSN Jun 2016 #19
O.K. back from reinstalling Adobe Flash. Same problems are now back. UTUSN Jun 2016 #20
Try running without flash Egnever Jun 2016 #21
Well, thanks for everything, we've exhausted it all. I just finished the Malware scan, 36 minutes. UTUSN Jun 2016 #22
if you still had issues after the scan Egnever Jun 2016 #24
*FINAL ANSWER* - O.K., am running without Adobe Flash & no probs. Thanks/THANKS. n/t UTUSN Jun 2016 #23
FWIW, Ancestry.com only works with IE. Were you using another browser? CurtEastPoint Jun 2016 #6
I was on Firefox at the Ancestry site, did a lot of clicking & everything was working during it all. UTUSN Jun 2016 #9
Interesting. It doesn't work w/Chrome. CurtEastPoint Jun 2016 #12
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