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abbeyco

(1,562 posts)
5. Qwest has pulled that same stunt in the Colorado mountain towns
Fri Mar 9, 2012, 08:45 PM
Mar 2012

My former boss lived 40 miles west of Denver and while she could get phone service, the infrastructure for DSL ended about 1 mile from her home. I left her employ 7 years ago and she's still having the same thing as you - incessant calls and mailings about their DSL service and each time she orders it, it's the same crap sandwich: oops, we don't yet have the infrastructure built out to get you online with us. The merger w/CenturyLink was supposed to get the infrastructure build fast-tracked but it's still 2-3 years out.

I'm stunned but shouldn't be surprised that they're in the business of selling what they can't actually deliver - it seems the way of lots of "service" companies these days.

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