a bit slow on you tube video here in the mountains of Va. I have a Centurylink landline and wanted the DSL service. My neighbors and I have been told for years that it is unavailable where we live, despite being inundated with mail ads for the service. I received a call one evening from Centurylink asking if I wanted to get their DSL. I said sure. I gave them all the info and played along. Them before I hung up I stated that I didn't really think the service was in place. She again checked my address and assured me I would get the service the next night at 7 P.M. I went and dropped $100 for a modum, and was sure to keep the receipt. The next night... of course, no service. Called service, and they couldn't figure it out. Two days later they ran a check, and sure enough, no infrastructure to support service. THEY initiated the call. TOLD me I would get service, and didn't even know it wasn't available! Yep, more than incompetent.
Oh ya. The landline phone # they gave me, it was a medical fax number previously. We have continued to get 10-15 fax calls all hours of the day and night. Needless to say, I gave the poor guy I spoke to about the problem plenty of sh*%^#@t.
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