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They nickle and dime the shit out of you so they can publish really competitive prices. To be fair though if you are going on a short trip and can fit all you need into a small carry-on, and don't mind being cramped (or you are a small person), they can be a decent option. For me the one thing they have going for them is they fly out of an airport that's VERY close to where I live, and the parking at this airport is much cheaper (though it's uncovered, so not the best when it's summer in PHX). So I've used them a few times. But I much prefer Southwest. More so back before they changed so many policies that used to make them kinda special in the marketplace, but at least SW still gives you more room, and the service is consistently better, with nicer attendants.