DU Community Help

LiberalFighter

(53,529 posts) Tue Oct 8, 2024, 03:25 PM Oct 2024

My Star Membership expired and thought I did a one time

But it shows as monthly and cannot afford paying that much monthly.

I tried this morning to change to one-time but cannot find how to do it. I'm on cellphone now due to medical. I used PayPal.

4 replies

= new reply since forum marked as read

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My Star Membership expired and thought I did a one time (Original Post) LiberalFighter Oct 2024 OP

Thank you for your fast response. LiberalFighter Oct 2024 #1

I've taken care of this for you EarlG Oct 2024 #2

Thank you EarlG :) LiberalFighter Oct 2024 #3

This should help,... you need to contact the admins. magicarpet Oct 2024 #4

LiberalFighter

(53,529 posts)

1. Thank you for your fast response.

Reply to LiberalFighter (Original post)

Tue Oct 8, 2024, 03:32 PM

Oct 2024

EarlG

(22,648 posts)

2. I've taken care of this for you

Reply to LiberalFighter (Original post)

Tue Oct 8, 2024, 03:33 PM

Oct 2024

I see what happened -- you made the payment as an automatic recurring payment instead of a one-time payment. That's no problem -- I've canceled the automatic payment, so your initial payment still went through, but it will not recur.

As of now your Star Membership is good until Oct 9, 2025 (one year from today) at which point it will expire unless you make another manual payment -- it will not renew automatically.

Thank you for the generous contribution!

LiberalFighter

(53,529 posts)

3. Thank you EarlG :)

Reply to EarlG (Reply #2)

Tue Oct 8, 2024, 03:39 PM

Oct 2024

magicarpet

(17,215 posts)

4. This should help,... you need to contact the admins.

Reply to LiberalFighter (Original post)

Tue Oct 8, 2024, 03:55 PM

Oct 2024

.... they are the only ones who can unscramble that problem.

Scroll way to the bottom of the first page. See Memoriam ? Just above that is "Contact". Touch base with EarlG or Elad.

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