Where to take my career?
It's been 3 weeks since I separated from my employer; I took their severance package. I was working as an Assistant Manager in a 60 person contact center for a direct sales organization. I was there for 3 years. A lot of the role was how a typical contact center supervisor would work, but because it wasn't a big contact center I found myself doing all kinds of different roles - quality analysis, workforce management, recruitment and hiring, voice of the customer (surveys) etc. The past year I had my team removed from me and my focus was on these other things. Why this happened was that I had learned a bit of PHP and managed to automate a lot of processes that were previously done manually (the contact center was definitely technologically challenged).
The separation was forced on me; I had ran out of sick time and no FMLA available as I had exhausted it the previous year when I had a depressive episode relapse.
I had previously worked for American Express for 15 years, most as a 2nd level rep (to the public we were supervisors but we had no staff report to us).
In between American Express and my previous job I got my health/life insurance licence and got recruited by an insurance company but the role started off cold-calling a list of people turning 65 (Medicare supplement insurance sales). Hated it. Quit. Decided prospecting isn't good for me.
So my severance is going to run out. I cannot get unemployment insurance. What should I do?
There's enough contact center rep jobs out there but they pay $10-13/hour. Should I try to undersell myself? (Easy to do except for my last role). Hope for promotion from within even though I can do the phone rep job role in my sleep?
Not many customer service supervisor roles out there... but should I aim higher? I could do my last boss's job, so go for the customer service manager role?
Should I try again at insurance sales and hope I get a company that's light on prospecting?
Since all I have is a bunch of college credits (2 years in Scotland, bunch in NC) and I have no idea how UK A-levels translate to in the US system...
I also spent a fair bit of time learning PHP ... should I consider coding boot camp and try to get work coding?
Moving/relocation isn't an option. Raleigh/Durham NC is just about commutable from Greensboro NC and there's more tech firms there.
Any ideas on where I can put my career?
Thanks in advance for any feedback.
= new reply since forum marked as read
Hang in there and best of luck.
Response to mwooldri (Original post)
This post was quite some time ago ehehe 
When I wrote that post I was out of work. I tried sales (with Sears of all companies) and made a flop out of that. Realized I'm not gonna make a good salesperson. However at this time at Sears I realized that I kinda like driving, as the job entailed showing up at people's homes, attempting to sell home improvement projects (new windows, carpets, kitchens etc) - and I was doing Uber/Lyft as well... So I asked my wife if she didn't mind me getting my CDL and becoming a over-the-road long distance truck driver (as aid couldn't sell and there is no money to be made doing Uber/Lyft full time). She was okay with it, as were the kids (now aged 11 and 18). I wanted their Okay since wifey would now be at home acting like a single parent. With that worry out the way I did get my CDL and I did get employed as a truck driver - hauling glass across the country. Best career move ever in my mind. No anxiety, there was a brief depression flare up which my employers proactively took me out of work for. I might change employers at some point in the future as I want a job with a bit more hometime but it turns out the career move was a complete change and the change I needed.
