Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

Stuart G

(38,726 posts)
Thu Aug 30, 2018, 06:43 PM Aug 2018

Today I got a letter from a company that claims to extend auto service contracts..It is .".A SCAM "

Last edited Thu Aug 30, 2018, 07:44 PM - Edit history (9)

....................................................Auto Assure LLC.....................A scam..!!!!!!!!!!!!!!

It was a letter, Presorted Standard Postage...looking official..titled, ""Vehicle Notification Department

The letter warns if you fail to respond, then you will lose your "vehicle service contract"..(whatever that is)

In very small print...(smallest in the later) it says the offer is from...Auto Assure LLC
On the back of the letter, at the bottom it states in very small print.."...This is an advertisement to obtain coverage. Auto Assure is located at 6400 Pinecrest Drive, Plano Texas Suite 400..zip 75034 - 2959

Consequently, I researched this company at the Better Business Bureau, and at Scam sites that google connects to. I saw two different kinds of responses to this company..Glowing tributes saying it was a great company. And complaints that say the company did not follow through in covering repairs.

The extended coverage that the company offers, costs between $3000 and $4000. They send people letters, and then they call you endlessly. The company itself..Auto Assure LLC, only sells this so called service contract. It does not, repeat does not service a car, if the car breaks down That is left to another company. I read a number of complaints on how the company is a scam, It took over two hours of research to come up with this info.

This first link is about the.. Minnesota Attorney General Suing this company for" deceptive warranty sales:
article written by, By Jim Buchta, Star Tribune, April 7, 2018. outstanding

http://www.startribune.com/minnesota-attorney-general-sues-texas-company-for-deceptive-warranty-sales/479003563/

Here is another one on this case from ..."Courthouse News Service"

https://www.courthousenews.com/minnesota-ag-accuses-car-warranty-firm-of-deception/

Here is a Better Business Bureau link on complaints..you must scroll down to those that give information, but the negative ones are extremely informative. And some of these complaints are very recent. Some are blank, but if you read the ones with narrative they are damning against this company. The complaints against this company with details, start about the 5th one down and are from August 2018. The company responds but with mostly the same response. Some complaints are very long.

https://www.bbb.org/us/tx/plano/profile/auto-warranty-processing/autoassure-llc-0875-90309899/complaints

This is from a site called ripoffreport.com. The first two are fairly recent

https://www.ripoffreport.com/reports/auto-assure-llc/plano-texas-75024-2959/auto-assure-llc-vehicle-services-department-scam-plano-texas-1414189

This last one is from Google Reviews (this takes a while to load,) There are many there, that are recent.

https://www.google.com/search?sourceid=navclient&ie=UTF-8&rlz=1T4GGNI_enUS494US495&q=Auto+Assure+LLC#lrd=0x864c2337237b34a1:0x3d195650fc3a2e48,1,,,&spf=1535674834831

Also if you google ...Auto Assure LLC
You will find a link to the google search, and several other links.

8 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Today I got a letter from a company that claims to extend auto service contracts..It is .".A SCAM " (Original Post) Stuart G Aug 2018 OP
All 3rd party auto service contracts are suspect. Cattledog Aug 2018 #1
I got one of these emails yesterday.. I spammed it. fierywoman Aug 2018 #2
Yes, I've gotten these too FakeNoose Aug 2018 #3
It is sad to say, there are many people to have read and respond with payments. Stuart G Aug 2018 #4
Geezer here- can see why they make money elfin Aug 2018 #5
I read an article years ago at Consumer Reports SCantiGOP Aug 2018 #6
I get calls from companies selling extended vehicle warranties csziggy Aug 2018 #7
I received one in the mail 2 days ago. SamKnause Aug 2018 #8

Cattledog

(6,371 posts)
1. All 3rd party auto service contracts are suspect.
Thu Aug 30, 2018, 06:46 PM
Aug 2018

Only buy an extended warranty from the auto manufacturer.

FakeNoose

(36,003 posts)
3. Yes, I've gotten these too
Thu Aug 30, 2018, 07:43 PM
Aug 2018

I call them low-tech spam, or they're more like the robo-dialed nuisance calls.

Somebody somewhere will be dumb enough to open it and read it. If the company gets one sale out of 10,000 it pays for the stupid junk mailing. It all goes into the landfill, which really makes me sick to think about. What a waste of money.

Stuart G

(38,726 posts)
4. It is sad to say, there are many people to have read and respond with payments.
Thu Aug 30, 2018, 07:48 PM
Aug 2018

I found out the company has been around for more than 6 years. If the company was not making some money, then it would have gone broke much sooner. It is possible that this law suit by the Minnesota Atty General, Lori Swanson, will ultimately destroy the company. But that will take a while to come to trial. In the meantime, this company continues sending letters. As I said in the original post, I got mine today.

elfin

(6,262 posts)
5. Geezer here- can see why they make money
Thu Aug 30, 2018, 07:58 PM
Aug 2018

Came close to biting for my older car, but called my car dealer to see what they were talking about. They said loud and clear it is a scam and that they were being swamped by calls like mine because the mailing looks so real.

SCantiGOP

(14,302 posts)
6. I read an article years ago at Consumer Reports
Thu Aug 30, 2018, 08:00 PM
Aug 2018

Its bottom line: Do not buy extended warranties. Period. And I never have.

csziggy

(34,189 posts)
7. I get calls from companies selling extended vehicle warranties
Thu Aug 30, 2018, 09:44 PM
Aug 2018

First thing I ask them is "Which vehicle are you calling about?" Usually they hang up. If they persist, I ask about getting a warranty on my 1999 GMC Suburban. They do hang up at that point.

SamKnause

(13,876 posts)
8. I received one in the mail 2 days ago.
Fri Aug 31, 2018, 02:37 AM
Aug 2018

In very small print it mentioned it was an advertisement.

Latest Discussions»Retired Forums»Consumer Advice»Today I got a letter from...