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question everything

(49,091 posts)
Tue Jan 23, 2024, 05:14 PM Jan 2024

When being on hold using the iPhone

Hey, I am new at this. Being on hold when the screen starts to fade I tap it because I am afraid that when it is dark I will be disconnected. Will I?

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When being on hold using the iPhone (Original Post) question everything Jan 2024 OP
No, the screen goes dark to conserve the charge. The call won't disconnect. Ocelot II Jan 2024 #1
Thank you. question everything Jan 2024 #4
No. MOMFUDSKI Jan 2024 #2
Thanks. Too much for me now. question everything Jan 2024 #5
You put them on speaker phone Phoenix61 Jan 2024 #9
You can even put them on hold, answer a second call unc70 Jan 2024 #3
I don't know that a second call can be accepted. So far, just basics question everything Jan 2024 #6
When you're on a call and someone else rings you... WestMichRad Jan 2024 #7
Second call can be accepted. Also conference calls unc70 Jan 2024 #8
 

MOMFUDSKI

(7,080 posts)
2. No.
Tue Jan 23, 2024, 05:18 PM
Jan 2024

You can minimize the phone call screen and play a game or do anything else by opening a new ‘screen’ or 2 or 3. Can still speak to the person you are talking to. Have fun!

Phoenix61

(17,725 posts)
9. You put them on speaker phone
Tue Jan 23, 2024, 07:29 PM
Jan 2024

Then you can go to the internet. Super helpful when talking to customer service etc. For example you can look at information about an order while talking to the service person. No need to write down order numbers etc.
Or you could go to your e-mail and ask them about a particular one you got without having to print it out. All very handy things to be able to do. To get back to the call screen just tap the little green phone on the top left hand corner.

WestMichRad

(1,886 posts)
7. When you're on a call and someone else rings you...
Tue Jan 23, 2024, 06:45 PM
Jan 2024

… you’ll be offered choices of what to do (put first caller on hold and answer second, or ignore 2nd caller). Easy-peasy!

unc70

(6,330 posts)
8. Second call can be accepted. Also conference calls
Tue Jan 23, 2024, 06:50 PM
Jan 2024

You can conference up to five (?) separate calls with your iPhone. It is all fairly straightforward. Just follow the menus.

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