Apple Users

oregonjen

(3,502 posts) Mon Apr 4, 2022, 11:26 AM Apr 2022

iPhone, while on DU only, I get a scam ad that takes over the page

It says,

Dear Apple user,
Todays date

Congratulations Apple user! Every (insert day of the week), we randomly select a few lucky users, and today it’s you!

Click OK to answer our questions and complete the survey to get your $1000 PayPal gift card.

How in the world do I get rid of this? I haven’t clicked on OK at all and it keeps appearing only when I’m surfing DU, not on any other site. I’ve restarted my phone several times, to no avail. Help much appreciated!

14 replies

= new reply since forum marked as read

Highlight:

iPhone, while on DU only, I get a scam ad that takes over the page (Original Post) oregonjen Apr 2022 OP

Are you logged in? Sanity Claws Apr 2022 #1

Yes, I'm logged in. oregonjen Apr 2022 #2

It's not you EarlG Apr 2022 #3

Good to know! Thank you for the info oregonjen Apr 2022 #6

🤞🏽🤞🏽 blm Apr 2022 #7

I'm experiencing these ads quite frequently lately, and I'm not on a Apple system. SWBTATTReg Jun 2024 #12

Get Ka-Block from App Store Tetrachloride Apr 2022 #4

Once you've done the above, donate any amount to DU and get rid of ads altogether. hedda_foil Apr 2022 #5

I was several years ago, but life gets in the way oregonjen Apr 2022 #8

Had something similar happen to me a few years back NotASurfer Apr 2022 #9

Thanks for the detailed help! Much appreciated! oregonjen Apr 2022 #10

Have you tried a different browser? Clash City Rocker Apr 2022 #11

i am on an antque apple system. have no issues logging in. nor ads in logging in. have my adblocker on for that reason AllaN01Bear Jul 2024 #13

This message was self-deleted by its author AllaN01Bear Jul 2024 #14

Sanity Claws

(22,062 posts)

1. Are you logged in?

Reply to oregonjen (Original post)

Mon Apr 4, 2022, 11:27 AM

Apr 2022

If not, maybe logging into DU might help.
I hate those ads too.

oregonjen

(3,502 posts)

2. Yes, I'm logged in.

Reply to Sanity Claws (Reply #1)

Mon Apr 4, 2022, 11:28 AM

Apr 2022

So frustrating. It takes over and will not let me read DU.

EarlG

(22,636 posts)

3. It's not you

Reply to oregonjen (Original post)

Mon Apr 4, 2022, 11:31 AM

Apr 2022

It's a rogue ad that our ad provider is apparently having a lot of trouble getting rid of. I have been on their case again today about it. Unfortunately there's not much you can do if you experience it at the moment... we're working on it.

oregonjen

(3,502 posts)

6. Good to know! Thank you for the info

Reply to EarlG (Reply #3)

Mon Apr 4, 2022, 11:34 AM

Apr 2022

It’s darned irritating, but knowing it’s not my phone, then I’ll be patient for it to be resolved.
Thanks again, EarlG!

blm

(113,854 posts)

7. 🤞🏽🤞🏽

Reply to EarlG (Reply #3)

Mon Apr 4, 2022, 11:35 AM

Apr 2022

SWBTATTReg

(24,337 posts)

12. I'm experiencing these ads quite frequently lately, and I'm not on a Apple system.

Reply to EarlG (Reply #3)

Tue Jun 25, 2024, 04:47 PM

Jun 2024

I'm coming in via Edge ... Windows 7

Tetrachloride

(8,486 posts)

4. Get Ka-Block from App Store

Reply to oregonjen (Original post)

Mon Apr 4, 2022, 11:31 AM

Apr 2022

and reboot iphone as a bonus

For special bonus, clear “history and website data”. (this will cause all cookies to be erased and you will have to login again on DU and more)

hedda_foil

(16,519 posts)

5. Once you've done the above, donate any amount to DU and get rid of ads altogether.

Reply to oregonjen (Original post)

Mon Apr 4, 2022, 11:34 AM

Apr 2022

It's time to become a star member, Jen!

oregonjen

(3,502 posts)

8. I was several years ago, but life gets in the way

Reply to hedda_foil (Reply #5)

Mon Apr 4, 2022, 11:36 AM

Apr 2022

Been a member of DU for almost 20 years! My post count doesn’t reflect it, though.

NotASurfer

(2,328 posts)

9. Had something similar happen to me a few years back

Reply to oregonjen (Original post)

Mon Apr 4, 2022, 11:40 AM

Apr 2022

This is what swatted it for me at the time. Hopefully matches what you see in current version of OS. Basically go completely offline, close every open Safari window, "kill" Safari, and clear all the history and websites.

I would also say turn off JavaScript as an extra layer, and install an ad blocker. Some people have good luck using a different browser. Malware doesn't make it easy.

Ok, instructions:

* Turn on airplane mode
* Open Safari
* Tap the overlapped squares in the lower right
* Close every page by tapping the "x" in the left upper corner of the page
* When there are no pages left press HOME (On an iPhone X series swipe up from the bottom edge) and wait a couple of seconds
* Double-press HOME (On an iPhone X series swipe up from the bottom edge and pause)
* Swipe up on the safari image to kill it (On an iPhone X series touch and hold Safari, then swipe up)
* Press HOME again (On
* an iPhone X series swipe up from the bottom edge)
* Go to Settings/Safari and tap "Clear History and Website data"
* Turn off Airplane mode