Computer Help and Support

Paper Roses

(7,517 posts) Thu Dec 5, 2024, 01:36 PM Dec 5

Outlook question, I need help

Do I need Windows 11 to download the new Outlook format?

I am not computer literate and usually have help with questions. The person I used is no longer working with individuals, he has gone "corporate. I lave left messages and there is no reply. There is no other repair shop and I can't carry this old Dell to the car and drive.

There are no real directions on the outlook notification. Just "download". What am I going to face. I got the notice on the day after Thanksgiving and have not done anything with this change. Not sure what happens after the download. I don't need all the fancy options, just the basic old "Hotmail".
Can you tell me what I face

Windows 10 OK?
What happens after I hit Download"?

Forgive this old timer but I'm stuck with no knowledge and no ability or $$ to take this computer to a shop,
Thanks for any help you can give. I Googled but cannot find any answers.

9 replies

= new reply since forum marked as read

Highlight:

Outlook question, I need help (Original Post) Paper Roses Dec 5 OP

This doesn't answer your q, but spooky3 Dec 5 #1

No option available. No way to get off the notification page. Paper Roses Dec 5 #5

Same thing happened to me. lastlib Dec 5 #8

Support for Win 10 stops next October, so it's probably fine for now. -nt CrispyQ Dec 5 #2

PS - The page you're downloading from should have the system & software requirements. -nt CrispyQ Dec 5 #3

HI, thanks. THere are no directions, just the blue screen with options. Paper Roses Dec 5 #4

It will probably be okay & not complicated but if I'm wrong, reversing things like that is a big PITA. CrispyQ Dec 5 #7

It's an app for email. You can download or not, BootinUp Dec 5 #6

Its really hard LPBBEAR Dec 6 #9

spooky3

(36,413 posts)

1. This doesn't answer your q, but

Reply to Paper Roses (Original post)

Thu Dec 5, 2024, 01:42 PM

Dec 5

If the new outlook for windows is anything like the new outlook for Mac, you DON’T want it. After MS pushed for weeks, I updated and tried its it was AWFUL. Was missing several features that worked well in the “legacy” version, so I reverted back after 3 weeks. That caused me to lose 3 weeks of sent messages. What a fiasco.

Paper Roses

(7,517 posts)

5. No option available. No way to get off the notification page.

Reply to spooky3 (Reply #1)

Thu Dec 5, 2024, 02:25 PM

Dec 5

Options are only Outlook or MS 365.
Obviously I would want Outlook but what comes after the 'Download" option if I click on that?
Boy, the better the computers get, the more complicated it is for an old timer like me to figure things out.

lastlib

(24,986 posts)

8. Same thing happened to me.

Reply to spooky3 (Reply #1)

Thu Dec 5, 2024, 02:45 PM

Dec 5

I lost 500 e-mails I wanted to keep, plus some new stuff I hadn't gotten through. Outlook 2021 is unmitigated dysenteric donkey dung.

CrispyQ

(38,584 posts)

2. Support for Win 10 stops next October, so it's probably fine for now. -nt

Reply to Paper Roses (Original post)

Thu Dec 5, 2024, 02:05 PM

Dec 5

CrispyQ

(38,584 posts)

3. PS - The page you're downloading from should have the system & software requirements. -nt

Reply to CrispyQ (Reply #2)

Thu Dec 5, 2024, 02:06 PM

Dec 5

Paper Roses

(7,517 posts)

4. HI, thanks. THere are no directions, just the blue screen with options.

Reply to CrispyQ (Reply #3)

Thu Dec 5, 2024, 02:21 PM

Dec 5

I am a simple user, all important email goes to a Comcast account. The Hotmail(outlook) is just for "stuff".
I checked all the options and there is nothing mentioned about system...or anything else.
Just
Here it is, do it. It gives only the option of downloading MS365 or Outlook.
Then: Download..obviously I want Outlook but don't know what I face after that..
If I hit the Outlook option, if it is complicated, I am in trouble.
Anyone else use outlook on Windows 10?
I can wait until next October to upgrade to Win 11. This old computer gets very little use. 2 email accounts, I use the internet and have about a dozen Documents. Plenty of room for something else, I just don't know what to do.

CrispyQ

(38,584 posts)

7. It will probably be okay & not complicated but if I'm wrong, reversing things like that is a big PITA.

Reply to Paper Roses (Reply #4)

Thu Dec 5, 2024, 02:34 PM

Dec 5

Comcast should have a webmail portal that you can access via internet. A lot of them are clunky but if you're in a pinch to get or send email you could look into that. Best place to find out about that would be via your online Comcast account.

BootinUp

(49,169 posts)

6. It's an app for email. You can download or not,

Reply to Paper Roses (Original post)

Thu Dec 5, 2024, 02:32 PM

Dec 5

I am not aware of any reason to be concerned about downloading it. Just don’t use it, it will not change anything as long as you don’t open it to configure an email account.

I have 40 years of experience with pc / microsoft / windows / networking /programming. I use the outlook 365 app on win 10.

LPBBEAR

(390 posts)

9. Its really hard

Reply to Paper Roses (Original post)

Fri Dec 6, 2024, 01:19 AM

Dec 6

to understand from your description what you are seeing.

If you're current Hotmail is through an Outlook app on the computer and its still working just ignore the message you are seeing. Close it and continue on.

Personally I abhor Outlook and wouldn't use it but change is hard for some folks who aren't more proficient in computers.

I use Thunderbird.
https://www.thunderbird.net

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