Computer Help and Support

LAS14

(14,778 posts) Tue Aug 22, 2023, 10:58 AM Aug 2023

Once again I come to the smart people at DU

Last edited Tue Aug 22, 2023, 04:08 PM - Edit history (1)

I've spent 45 minutes going around in circles trying to contact a human at Amazon. This is only vaguely computer related but you people have been all sorts of helpful in the past.

I need to talk to a human because there are charges on my credit card that I can't find in my list of orders, but I don't know what they're for.

Anything I find on Google about chatting with Amazon tells me to click "Contact Us" and then choose anything and then say I need more help. For the life of me I can't find a "Contact Us" link on their website.

Do any of you know their current web design for this? I used to be able to do it.

tia
las

EDIT: Update - I finally got to a human chat. But there's no way I could reconstruct the path I took. Thanks for your help folks

4 replies

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Once again I come to the smart people at DU (Original Post) LAS14 Aug 2023 OP

This has happened to us. OLDMDDEM Aug 2023 #1

That's what we do liberal N proud Aug 2023 #3

1 (888) 280-4331 has worked for me in the past to reach Amazon. zuul Aug 2023 #2

Update LAS14 Aug 2023 #4

OLDMDDEM

(2,152 posts)

1. This has happened to us.

Reply to LAS14 (Original post)

Tue Aug 22, 2023, 11:01 AM

Aug 2023

Whenever we see a charge we don't recognize, we contact the credit card company and advise them that the charge was not authorized by one of us. They will investigate and pull the charge from our balance.