But it ain't me!

2nd question: is your laptop Mac ?

3. what model iphone

4. what iOS version?

Is your account already added to your iPhone? Can you send?

you can see the version number.

and model number?

do not post serial number. just model number

Do you access through a program like Outlook or through a website?
If it is through a program, is it set to POP mail? If so, your computer could be downloading the mail from your server, and the phone wouldn’t see it. iPhones are default set as IMAP, which basically means your phone mirrors what is on the server. But a POP mail downloads and deletes from the server.

My other suggestion would be to delete the account from your phone and add it back. There may be some funky error in the phone settings and that might fix.

I’ve run into weird errors with iPhone mail settings but they are usually easy to fix by deleting and reentering the mail account.

If so, try deleting and rebuilding your e-mail account in your phone.
If that doesn’t work, I saw you mentioned it was an older iPhone, it could be an issue w the iPhone version, and that’s beyond my ken.

bad password

bad internet

bad phone settings?

Had to change the password and email name. I forgot to change it on my iPhone

explain that you are locked out on which device.

you can tell them you might need advice on avoiding the problem.

password and account verification takes a few days for your account safety.

some of my ideas are not up to date, so Applecare is the way of icloud problems.


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for Att email problems, very unsure

sorry again for my poor reading. a bit dizzy