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Nittersing

(6,919 posts)
Sat Jun 18, 2022, 03:20 PM Jun 2022

I can't connect with Skype on any of my laptops - SOLVED!!!

Last edited Sun Jun 19, 2022, 01:24 PM - Edit history (1)

I have three laptops... all can connect to the internet and all my favorite sites... except Skype. One of the laptops is brand new.

Any ideas?

(Turns out I needed a new router)

11 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
I can't connect with Skype on any of my laptops - SOLVED!!! (Original Post) Nittersing Jun 2022 OP
If you have headphones, plug them in Tetrachloride Jun 2022 #1
No headphones nt Nittersing Jun 2022 #2
I can't even get to skype.com to download the program on my new laptop Nittersing Jun 2022 #3
im on skype right now . no issues . using a early macbook pro and big sur. AllaN01Bear Jun 2022 #4
Yeah, my sister and Mom were able to connect via their computers Nittersing Jun 2022 #5
Sounds like a security software/firewall issue to me. Check your settings for whatever you are using hlthe2b Jun 2022 #6
Firewalls look okay Nittersing Jun 2022 #7
Have you rebooted your modem/router? Yonnie3 Jun 2022 #8
Yup Nittersing Jun 2022 #9
Just bumping for the Sunday crowd nt Nittersing Jun 2022 #10
New router saved the day! Nittersing Jun 2022 #11

Nittersing

(6,919 posts)
3. I can't even get to skype.com to download the program on my new laptop
Sat Jun 18, 2022, 04:10 PM
Jun 2022

Could it be a router issue?

I'm kinda desperate to get this working so I can talk to my Mom who has progressive dementia... skype not working is really, really confusing her.

Nittersing

(6,919 posts)
5. Yeah, my sister and Mom were able to connect via their computers
Sat Jun 18, 2022, 04:15 PM
Jun 2022

So I know that Skype itself isn't the issue.

hlthe2b

(106,778 posts)
6. Sounds like a security software/firewall issue to me. Check your settings for whatever you are using
Sat Jun 18, 2022, 04:45 PM
Jun 2022

to see if you need to enter an "exception" for Skype.

Nittersing

(6,919 posts)
7. Firewalls look okay
Sat Jun 18, 2022, 05:15 PM
Jun 2022

I took one of the laptops to a repair shop and it instantly connected to Skype. Got home and nothing. Guy at store couldn't explain it.

Nittersing

(6,919 posts)
11. New router saved the day!
Sun Jun 19, 2022, 01:26 PM
Jun 2022

Spent about an hour and a half on the phone with Comcast support. Plugged in a activated the new router and voila!!

Whew.

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