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unhappycamper

(60,364 posts)
Wed Oct 28, 2015, 05:59 AM Oct 2015

Comcast explores charging customers for internet data used

http://www.wcvb.com/money/comcast-explores-charging-customers-for-internet-data-used/36069756



Company now has more Internet than TV customers

Comcast explores charging customers for internet data used
Published 10:18 AM EDT Oct 27, 2015

This year marked a turning point for Comcast, the cable giant: It now has more Internet than TV customers. And it's trying out how to charge you for the amount of data you use, much the way Verizon and AT&T do for wireless customers.

Why risk doing something that upsets customers? Most large cable companies - AT&T and some smaller providers are the main exceptions - offer unlimited data plans.

The reason is simple. Comcast currently takes in more revenue from video customers than from Internet customers, but that's not likely to be true forever. A small but growing number of consumers are skipping cable subscriptions as hours spent watching video shifts online. So finding a way to charge for heavier Internet use could bolster Comcast's revenue as the ranks of its cable customers shrink.

For instance, the company lost 48,000 cable customers in its just-reported third quarter while adding 320,000 Internet customers. Revenue rose 8.3 percent to $18.7 billion in the July-September period, while net income dropped 23 percent to $2 billion because of a tax gain from last year.

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I'm stuck with Comcast - it is the only internets cable company the City of Boston allows in my area.
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Comcast explores charging customers for internet data used (Original Post) unhappycamper Oct 2015 OP
Would Comcrap then allow us to deduct for their miserable customer service? Their outages? Paper Roses Oct 2015 #1

Paper Roses

(7,517 posts)
1. Would Comcrap then allow us to deduct for their miserable customer service? Their outages?
Wed Oct 28, 2015, 03:19 PM
Oct 2015

I have no option but to use them. I have Basic service, TV and Internet. Since I watch very little TV, I guess I would be socked with some kind of surcharge. How do they expect to charge us, by the time on-line? All other thoughts aside, will they be monitoring my account on a daily basis? When I get the bill, will usage minutes be posted and we will be charged accordingly?

Who thought this was a good idea anyway. How much money is enough for them?

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