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Washington Gas fined more than $1 million for customer service issues. (Original Post) elleng Mar 2022 OP
I am not Washington Gas arlyellowdog Mar 2022 #1
Do PEPCO and DC Water next IronLionZion Mar 2022 #2

arlyellowdog

(1,429 posts)
1. I am not Washington Gas
Sun Mar 20, 2022, 05:32 AM
Mar 2022

My son-in-law’s cell phone has the same last seven digits of Wash Gas. The hyperlinks on all of Was Gas websites, including the emergency cite, direct customers to my son-in-law’s phone. Wash Gas only list the last 7 digits of their number, not including the prefix. So all calls go to the local prefix, his cellphone. He was getting 25 or more calls a day. We called WG, emailed, kept on hold everyday for years. My son-in-law did answer some persistent calls just in case the gas leaks in their house might kill them. I can relate to Dorothy trying to get to the Wizard of Oz. We did manage to get one site changed to include the correct prefix.

IronLionZion

(47,131 posts)
2. Do PEPCO and DC Water next
Sun Mar 20, 2022, 10:26 AM
Mar 2022

my bills seem higher than they used to be for no apparent reason

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