Texas Launches Portal for Public to File Complaints Against Colleges

The Texas Higher Education Coordinating Board officially launched its Office of the Ombudsman website Friday, providing a portal where students and members of the public can file complaints against the state’s public colleges and universities.

The new office was mandated by Senate Bill 37, legislation that went into effect Jan. 1, which increases state control over public higher education by giving governing boards authority over curriculum, faculty governance and hiring and requiring academic program reviews. It also established the ombudsman’s office to manage complaints and investigations into alleged violations of the state’s DEI ban or of the other provisions of SB 37.

In October, Gov. Greg Abbott appointed Brandon Simmons as ombudsman. Simmons is a former tech company executive, corporate attorney and venture capitalist who previously served on the Texas Southern Board of Regents and as an entrepreneurial resident and distinguished professor of business at Wiley University in Marshall.

“Through a user-friendly website and engagement on campuses across Texas, I look forward to a collaborative, productive partnership with our institutional leaders and students,” Simmons said in a statement. “Texas leads the nation with top-ranked, rapidly ascending universities, and our office is here to support these great institutions in serving the next generation of Texas students.”

https://www.insidehighered.com/news/quick-takes/2026/01/12/texas-launches-portal-public-complaints-against-colleges

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So any yahoo can file an anonymous complaint on this website about anything that hurts their feelings.

Great way to run higher ed!